Shipping Policy
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Processing times may vary during sales events, holidays, or periods of high order volume.
Shipping Timeframes
Estimated delivery timelines:
- Domestic Shipping: 5–10 business days
- International Shipping: 7–21 business days
Shipping times may vary depending on customs clearance, carrier delays, weather conditions, or destination location.
Shipping Charges
Shipping costs are calculated during checkout based on:
- Product dimensions and weight
- Delivery destination
- Selected shipping method
All applicable charges are displayed before payment confirmation.
Order Tracking
Tracking details will be sent via email once your order has been shipped.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
Rivn Cook is not responsible for lost or delayed shipments caused by incorrect addresses entered during checkout.
Delivery Delays
While we work with trusted shipping providers, delivery dates are estimates and cannot be guaranteed.
Delays may occur due to:
- Carrier issues
- Customs processing
- Severe weather conditions
- Seasonal demand increases
International Orders
International customers may be responsible for:
- Customs duties
- Import taxes
- Additional local fees
These charges are determined by local authorities and are not included in product or shipping prices.
Secure Checkout & Fraud Prevention
For customer protection, some orders may require additional verification before shipment.
Rivn Cook reserves the right to cancel suspicious or high-risk transactions identified through payment security systems.
Contact Information
For shipping-related support:
Email: info@rivn-cook.shop
