Shipping Policy

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Processing times may vary during sales events, holidays, or periods of high order volume.

Shipping Timeframes

Estimated delivery timelines:

  • Domestic Shipping: 5–10 business days
  • International Shipping: 7–21 business days

Shipping times may vary depending on customs clearance, carrier delays, weather conditions, or destination location.

Shipping Charges

Shipping costs are calculated during checkout based on:

  • Product dimensions and weight
  • Delivery destination
  • Selected shipping method

All applicable charges are displayed before payment confirmation.

Order Tracking

Tracking details will be sent via email once your order has been shipped.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Rivn Cook is not responsible for lost or delayed shipments caused by incorrect addresses entered during checkout.

Delivery Delays

While we work with trusted shipping providers, delivery dates are estimates and cannot be guaranteed.

Delays may occur due to:

  • Carrier issues
  • Customs processing
  • Severe weather conditions
  • Seasonal demand increases

International Orders

International customers may be responsible for:

  • Customs duties
  • Import taxes
  • Additional local fees

These charges are determined by local authorities and are not included in product or shipping prices.

Secure Checkout & Fraud Prevention

For customer protection, some orders may require additional verification before shipment.

Rivn Cook reserves the right to cancel suspicious or high-risk transactions identified through payment security systems.

Contact Information

For shipping-related support:

Email: info@rivn-cook.shop